Archive for Training
Four Steps to Providing Feedback
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It is important to have a system that you can rely upon to provide feedback to your employees. Not only do they need feedback from you, but they actually want it, also. The fact is, most people really do want to succeed at their job, and they do want to please their employers.
Regular and consistent feedback is a great way to ensure that you are giving your people what they need in order to succeed. And, it gives you a great and timely opportunity to recognize accomplishments. An entrepreneur can instill trust and confidence in others, which can be helpful – if not essential later.
A simple system of providing feedback can consist of as little as Four Steps:
- Write a Report. Give a written account that describes what the employee has accomplished, and how the accomplishment compare with the targets that have been set.
- Analyze Shortcomings. In the event that there are shortcomings, point them out while focusing on why they occurred. By focusing on why they occurred instead of who fell short, you can keep this analysis positive and encouraging.
- Invite Questions. Encourage the employee to provide their own feedback of the job, including how well they felt they were supervised, and whether he or she would like to take on similar assignments in the future.
- Identify Training Needs. It is possible that your analysis will show that the real shortcoming has been in the area of training. So, determine what type of training is necessary, and schedule it.
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It’s Only a 5% Discount!
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Problem: The CFO was worried. For the past six months the company’s margins had been dropping and now they were at the point where something had to be done. Finance had researched the situation thoroughly and the finger was pointing directly at sales.
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