FAQ
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Who is Pinnacle Business Coaching designed for?
Our “Core Customer” is the first-time entrepreneur. Our coaching systems and content are designed to help people who are starting their own business for the first time; who may have been forced into entrepreneurism by the recent economic slowdown; who have always dreamed of firing their boss and leaving the 8 to 5 grind. Our systems are designed for inexperienced individual entrepreneurs and small business startups.
What can I expect from my Pinnacle Business Coach?
You can expect to develop a relationship of trust with an objective advisor and mentor who can guide you toward success. A good coach will encourage, explain and teach – but will also push you, offer correction and objective analysis, and hold you accountable. If we are doing our job right, some days you will love your coach – and some day you won’t. That is the nature of effective coaching.
How can I get the most out of Pinnacle Business Coaching?
Your coaching program is only as effective as your commitment to it. Be consistent in showing up for your coaching appointments. Do the Action Steps. Participate fully in your MasterMind group – which you may find offers you the greatest value of the entire program. Ask questions in the Forums – and share your insights when others ask questions. Also, don’t forget to utilize the Pinnacle Business Academy courses, where you can get the specific information you need to the specific challenges you may have. Also, trust the system – it works!
What should I do before my initial coaching appointment?
Complete the New Coaching Client Survey, which you should have received as a link in your Welcome email. This survey is important because it gives your coach the information he needs to prepare for your first call. Also, browse through the first 6 courses in the Pinnacle Business Academy, and take time to listen to any of the material in those courses that catches your interest. There is a tremendous amount of material in those first 6 courses that will be helpful to you as you begin.
How often are my coaching appointments?
You will have 1 60-minute call with your coach per month. Please keep in mind that there may be times when your or your Coach need to reschedule appointments due to holidays, vacation, or other conflicts. Please let your Coach know as soon as possible if you need to reschedule. We will make every effort to reschedule your appointment, but it is possible that repeat cancellations could result in missing your coaching appointment for that month.
How does the coaching appointment and/or MasterMind Group work? Is it a phone call or video conference?
Although your Coaching appointment can be either a phone call, or a video connection, we strongly encourage you to use video. Studies have shown that the use of video greatly enhances the learning process and speeds up the rate at which you can absorb new content. Obviously a phone appointment is convenient and familiar, but where possible we suggest that our clients utilize the video conference capabilities for getting the most out of your Coaching appointment. As for your MasterMind Group, using video will greatly enhance the value of your MasterMind Group, and help you build stronger relationships with your group members. Your Coach can help answer your questions about adding a video camera to your current computer. (Some newer computers come with built-in video cameras, but quality add-on video cameras can be purchased for around $50. We recommend Logitech cameras for quality, ease of installation, and reliability.)
Are the coaching appointments the only way for me to communicate with my coach?
Is the information I share with my Pinnacle Business Coach confidential?
We respect your privacy, and keep any information we learn about you and your business confidential. Your Coach may bring challenges or issues you are facing to our Coaches MasterMind, or to other Pinnacle Business Coaching associates if he/she believes it would be helpful in providing you with the best possible service. In the event you are concerned about sharing confidential business information, we can provide you with a Non-Disclosure Agreement for your protection. (Please note that our privacy policy does not protect you from disclosure in the unlikely even that your Coach is concerned that you may be a danger to your self or to others, or if you are suspected of being involved in criminal activity.)
How do I handle a mis-scheduled coaching appointment?
What should I do if I would like to see different results from my coaching?
Honestly ask yourself: “Have I been clear and fearless in communicating my needs to my Coach?” , and “Am I clear about my goals?”
Then ask your Coach: “What could I do that I am not doing to get more out of your Coaching?”, and “Am I using all the resources available to me the Pinnacle Business Coaching provides to achieve success?”
If you have tried this, and don’t feel that you have reached a resolution, contact Client Relations at clientrelations@seekthepeakcoaching.com
How do I access the Pinnacle Business Academy?
Go to www.pinnaclebusinessacademy.com and enter your username and password into the “Login” field. Your username and password will be in the “Welcome” email you received. If you have forgotten your password, click “forgot password”, and your login information will be emailed to you.
What is the schedule for my MasterMind Group?
Your Coach will be able to provide you with the schedule of meetings for your MasterMind group. Because the consistent involvement of a core group is essential to a successful MasterMind, your Coach will make every effort to schedule your MasterMind Group at times that all group members can participate. Please make every effort to attend and participate in your MasterMind Group meetings!
How often does my MasterMind Group meet?
MasterMind Groups meet once a month. Because the nature of an effective MasterMind Group requires the active participation and involvement from a group, it is very important for yourself and for your group members that you make a strong commitment to your MasterMind Group. Clients who repeatedly miss MasterMind Group meetings may find themselves “kicked-out” of that Group, at which time they either need to try to re-establish themselves with another MasterMind Group, or lose out on some of the most significant benefits of our Coaching program.
Why does coaching work?
Coaching works because of three unique features:
- Synergy. The client and coach become a team, focused on specific goals and needs. Combined, the coach and client are able to accomplish more than the client would alone.
- Structure. With a coach, clients take more actions, think bigger, and get the job done – because of the accountability provided by the coach.
- Expertise. The coach knows how to help entrepreneurs earn more money, make better decisions, set the best goals, and restructure their business and personal lives for maximum productivity.
Who works with a coach?
What does my coach help me work on?
- Business planning,
- Budgeting,
- Goal setting,
- Balancing business and personal life,
- Maximizing work effort,
- Handling business or personal problems
- Making key business decisions
- Designing strategies
- Prioritizing actions and projects
- Catching up
- Hiring, training, developing and managing staff
- Developing marketing plans and strategies
- Increasing sales
- Turning around difficult situations
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